Shipping & Delivery
DO I HAVE TO PAY IMPORT DUTY?
No, our customers within the EU will not have to pay any import duty
DOMESTIC DELIVERY TO THE UK & IRELAND
All UK and Ireland shipping is posted NEXT DAY DELIVERY, we do not guarantee this as our deliveries are outsourced to third party companies such as ROYAL MAIL, DPD and through various companies with Postage Supermarket. We always use the fastest possible service available.
WORLDWIDE SHIPPING
We ship worldwide via DHL Express Worldwide and DHL Economy select services, the fastest delivery option will be selected by default. If your country is not available to be selected, please contact us and we will do our best to service you. For orders weighing over 100kg, please get in touch for delivery options.
INTERNATIONAL MAIL TRACKING
Once your order is shipped, you will receive a shipping notification email.
Within this email there will be a link to track your shipment.
DHL ON-DEMAND DELIVERY offers the following free delivery options:
- Deliver my package on Another Day: Scheduled delivery
- Deliver my package to Another Address: Alternate Delivery to work or family.
- Deliver my Package at a Safe Place: Authorise Shipment Release.
- Deliver my package with Neighbour: Leave with neighbour, reception or guard.
- Deliver my package at a DHL Service Point:Hold for Collection.
- Request my Hold My Package: Vacation hold safekeeping up to 30 days.
If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY
ODD will provide you with email/SMS updates about your shipments progress and estimated delivery date/time.
When the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery.
Giving you maximum flexibility and greater control over your shipment.